The new year brings big changes for Delta County Memorial Hospital's physician billing department. Beginning Jan. 1 physician billing will again be done in-house for all new services. Patients will no longer receive statements from Reventics (ER and radiology) or AR Services.
A press release provided by the billing department explains:
"We understand that during the past couple of years it has at times been difficult for our patients to adjust to the outsourced billing companies. Due to the hard work of our new director of physician billing, Darla Ballard, and the dedication of our billing team, we are now at a place where we can once again provide the billing services that our patients deserve. Delta Physician Billing will take out the confusion over the many statements received when seeing our providers, and become your 'go to' for your physician billing needs."
Department staff consists of several billing specialists and certified medical coders who will be available to answer all of your billing questions. Billers and coders are knowledgeable, friendly, and willing to help you understand the billing statements you receive.
The department's main office is located in the oncology building on the Delta County Memorial Hospital campus. Hours of operation are 7:30 a.m. to 4 p.m. Please stop by or feel free to call 874-2470 with any billing questions you may have. Some clinic locations have coders on site who are able to assist you as well. Department staff can answer questions about Reventics (DCMH ER & Radiology Group), Athena (physician billing), AR Services, A1 Collections and facility billing.
"If we are unable to answer your questions at that time, we will research it, find a solution, and call you back with the information in a timely manner (within 24 hours)," the press release continues.
For your convenience, Delta Physician Billing offers multiple payment options to include automatic monthly payments, online bill pay (pay via the portal listed on your statement), payments over the phone (no checks over the phone), payments by mail, or payment in person.
Physician billing takes all forms of payment such as cash, money orders, check, HSA payments, and major credit cards. For self-pay patients, a 20 percent prompt pay discount is offered for balances paid within the first 30 days of receiving your first statement. If you are unable to pay the balance in full within the first 30 days, monthly payment plans can be tailored to fit your financial budget.
Physician billing department takes care of the billing for provider services for the following: DCMH Family Medicine - Delta; DCMH West Elk Clinic - Hotchkiss; DCMH West Elk Walk In Clinic - Paonia; DCMH Primary Care - Delta; Internal Medicine - Delta; Grand Mesa Rheumatology Center - Delta; Grand Mesa Oncology and Infusion Center - Delta; DCMH emergency department; DCMH radiology department; DCMH Urgent Care; DCMH cardio pulmonary; surgery; anesthesia; dietary; sleep lab; Premier Women's Healthcare of Delta - Obstetrics and Gynecology; and High Country Orthopedics and Sports Medicine - Dr. Huene.
Please keep in mind that you may receive separate billing from DCMH facility, hospitalists, ambulance services and pathology depending on the scope of your care.
For more information, go online to the DCMH website www.deltahospital.org, click on the "Services" tab, "Physician Billing."